8 Sep, 2021 → by ClaimboUser695794
Deliberately took out my husband’s card amount twice
1
We went to the money order counter and a lady named Tasia immediately copped an attitude. My husband and I split the bills on TWO separate cards. I have Woodforest and he has Chase. She took out the $800+ on HIS CARD ONLY. She pretended to refund his card and then told me to enter card again. Another $800+ was taken out. My husband got a bad feeling as I did. He called chase and he only had $200 left! I end up paying the whole grocery bill as we usually split that too. Today Chase called and labeled the transaction FRAUD. He was refunded the entire amount. I believe it was fraud as well. Next time I'll make sure it's JANICE that helps us. She's the only good money order employee there!