I ordered two wigs from these people in late June/Early July. The wigs were back ordered-I received email from company stating they were not going to charge my account - WELL...guess what they did. They charged for one piece. I called and the representative promised to check on status of order and call me back - this NEVER happened. I received another email stating they were going to credit my account for $116.07- instead of credit they debited my account. I have ordered from these people for 7+ years and they could care less about taking care of their customers. The representative was indignant at best and obviously didn't give a rats behind if I ever ordered from them begin. Well guess what...and I will tell everyone I know and everyone I don't know about they horrible service and their inclination to take your money when they should not...where I come from-that's called theft.