Demand compensation. Sir, I flew Kenya airways KQ 0128 from Rome Fiumicino to Nairobi to connect to KQ 0442 to Bujumbura. First, light was delayed for 3hours literally. Reason given was that they embarked more passengers than the seats available. Trying to remove the 2 extra passengers, was a head ache and took 3 hours to sort out this mistake by Kenya airways staff. Fortunately for me, my connection to KQ 442 was the next day earl morning so I didn't miss my flight. However, my resting time was cut short as I had to leave hotel at 4am. You can imagine, arriving in Nairobi at 10pm, getting out or airport, I reached the hotel close to midnight. Do you find this fair? But I was mostly shocked to see that Kenya airways refused to give me a transit hotel yet there was no other connecting flight from Rome to Bujumbura. Is this fair? Were you expecting me to stay at the airport from 18h45pm EAT arrival time to 7h50 next connection? This is unacceptable. After Ticket debate with Kenya airways personnel, I had to book my own accommodation to an airport hotel/meals which costed me $88 as receipt attached. I am requesting a compensation for the 3-hr delay flights in Rome, and the $88 hotel and meals paid. Regards, Mrs. Eodie Nindamutsa Email: en.[protected]@gmail.com Booking Ref.: U73XJJ Ticket Number: 706 [protected] Attached: 1. Boarding passes flight KQ 128 and KQ442 2. Hotel receipts