13 Aug, 2021 → by ClaimboUser513012
Delayed delivery as committed

I experienced with ordering stuff via Lazada, your delivery commitment was 13-August. The delivery status was reported that stuff delivered at warehouse nearby my location since 5am on 11-August. On 12 - August, I called Lazada Call Center but nothing help as the call center and Logistic are working independent, no communication to each other. On 13-August, called again to follow up, but dud not help anything. Finally, 6:16pm on 13-August, got e-mail from Lazada to apology of this delay. This is not what I expected, if you have foreseen any delay, you must not commit. As I already planned to use my stuff. You can check my order ref 422458****53177. I think, your logistic and transportation team had a big problem. Thanks User's recommendation: I afraid that is not convince me recommend you for future.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Lazada Thailand you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.