“I placed an order on June 14 for a lamp. The website indicated the lamp was out of stock and it would be in stock on July 31, shipping August 4. Meanwhile they had the nerve to charge my account for an order they could not fill. When I checked the status of my order on August...
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“I placed an order on June 14 for a lamp. The website indicated the lamp was out of stock and it would be in stock on July 31, shipping August 4. They had the nerve to charge my account for an order that had not shipped. When I checked the status of my order on August 5...
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Update by user Dec 18, 2020 Although I did get the courtesy of a call from a CSR manager, she seemed apologetic but made no offer to resolve the issue. She did identify this as a good learning experience for her staff, but that does me absolutely no good. Original review posted by user Dec 18, 2020...
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I ordered $1500 worth of light fixtures and Chandelier. Nothing matched with the pictures. They charged me for shipping and took them one week to send me their authorization number. What a rip off company. This is deceiving, misleading customers. Don’t buy from them. Very poor quality , all made in China. The shades look bronze in...
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I have ordered $10,000+ from lighting on the web in the last 2 months. My experience has been A+++ with them. Biggest discount on the Internet, fast shipping and always arrives in great shape. I have order 1 light from another company, RH.com, and it came broken and took 2 weeks for me to receive!
