14 Dec, 2020 → by ClaimboUser982113
Defy oven
1
Bought the oven at OK Furniture on the 27th of November. On the 28th we used the oven for pies. The inner glass of oven bursted. Phoned OK Furniture, they referred us to Defy, phoned Defy, first they were waiting for the glass, then few days later apparently the technician were on his way, but never came. Defy doesn't bother to phone us back with feedback, everytime we're wasting our airtime to phone Defy but they don't have any news for us. It's been 2 weeks, we can't use the oven, can't make food. This is really unacceptable!