I am appalled with the service I received from Game stores Alberton City. It had been 3 weeks waiting for them to call back to retrieve my slip. I bought a Defy Microwave on 22/11/2020 at Alberton city Game store. After some few months the microwave stopped working. I went to the store with the original packaging with barcode n the signiture of the salesperson. I had misplace my slip, I presented my bank statement to show them the proof of payment. However I was returned back promised that they would call Head office to trace my slip. I fail to understand that your terms n conditions clearly says that you will gladly exchange or refund my money when the item is in its original packaging. I would like to ask if u can look into this matter of lack of service!!