Horrible QC. Samsung wont honor warranty i received the 2019 65 RU800 TV as a gift. Right out of the box, there was a Picture issue. I spent hours in the phone, on hold and troubleshooting, with three diff samsung reps, sent photos, and they finally assured me this was under warranty and would be repaired. The warranty company reached out to tell me samsung denied the claim and sent me back to take it up with Samsung. After speaking With two more reps, I am at a dead end with a brand new tv that is unusable, and have no recourse. They accused me of doing the damage, but there no visible damage to the unit, only picture issues when its powered on. I will never buy another Samsung product. I hope noone else has this issue. Ill def advocate to seek another brand anytime and every time. When I tried to post on their reviews, they censored my post and refused to publish it. Imagine that. User's recommendation: Avoid Samsung products!