Update by user Jul 15, 2021 Was contacted but wanted me to cut air valve and plug out an ship to themBut was afraid to..because what if I was still denied..At least I can still blow up after 3hrs of use..Had I did what they wanted and was denied.. I would have nothing..Why not replace and then I send them their request Original review posted by user Jun 14, 2021 Ring want stay inflated This company use to be the best I have been using them 20+ yrs No problems till now.. And I can't reach anyone User's recommendation: Fair.