my LG television set was purchased last year november by my director Mr Ziyaad Paruk to which i received in december 2020 i had only used for +-2 weeks thereafter with a problem on the circuit board .The set was changed which took about a month to get resolved . however the replacement set when opened and taken out of the packaging was found to be damaged .i had got in contact with saafia from the durban Ballito branch who arrange pick up for evaluation if i had damaged or courier .i do believe the set was sent to pavillion branch with no feedback whatsoever I have been told by Saafia to get in contact with George branch to whom i have been speaking with Wynand who was completely surprised as i was, he had no idea what i was speaking about i had called him a few times but on 3 occasions he was not at work as he was ill.i called him last week he had said he will call me, this is taking forever the replacement set was not even connected .this is really poor service for my patience ..please have resolved soonest please forward an email address so i send you my documentation and pics Raymond Valayadun [protected] [protected]@ccfb.co.za