Tech that lied was reported & escalated to Corp Mediacom Cust Service. Corp Mediacom was told by me Tech never to return to my home. Tech came back for Svc call in different color truck. Brand new wireless modem was working when Tech arrived & no longer worked when he left. Tech lied to Supv about replacing power strip, this is documented in Corp Cust Svc. Mediacom will not address the lies by the Tech to the Supv. & won't replace damaged equip.