On Tuesday July 20, we arrived at universal at approx. 2 pm, I noticed certain food booths were either to crowded, understaffed, or closed. I also noticed how people were able to cut into lines with out any security to stop them, I angered by this, and I was not going to argue with them over this(not worth a fight) . I came all the way from Pennsylvania with my family, and mostly did this for my son, who has touretts, anxiety, adhd and ocd. You could imagine the frustration he was going through. Its a shame that a place like universal is like this. We had people cutting in line at transformers, fast and furious, and Harry potter, ( pictures included) The girl in picture boldly just went right in while we all waited like others. We also had two young men, (pictures included) who just did the same thing, when I said loudly the lines back there, they just kept walking in... No on the 22nd, we went again and arrived at 10 am, only to see so many busses, and cars lined up, seeing hundreds of people walking in, so we turned around, and went back to hotel. we went later in day, about 4pm, we had to wait at security, you will see a picture of one of your staff, that woman let two ladies in who looked like they were going to buy souvenirs, but cut through and went right through, passed all waiting ... I don't know if i will recommend, nor want to ever return to universal. One more thing, we decided to leave early, as we did we went on merry go round at dr seuss, your staff member allows two people to go before 8 people waiting, which we were part of the 8. That was dumb, and inconsiderate.