11 May, 2020 → by ClaimboUser870752
Customers being charged monthly dues while the gym has been shut down for two months during Covid state of emergency
2
I have been getting charged the full fee of 1$65.00 per month even though the gym has been closed due to a mandatory statewide shut down during the coronavirus pandemic and stated she would not be able to waive any fees because she would need to continue paying her instructors? FOR WHAT? THE GYM IS CLOSED. The owner has stated she would offer online classes and rent out bags to those who would like them for a fee of $50.00. I did not sign a contract for online classes. I asked to rent a bag but her facility ran out of them. On top of that, asking members to pay $50.00 to rent a bag when I already pay 165.00 per month is really advantageous and shameful. User's recommendation: Be careful which location you choose to join. Alot of them are run by a set of their own rules and if something goes wrong your pretty much left to deal with them on your own.