I have 2 cards I received from aig insurance for the pay out of my refrigerator, one never made it to my house, and was used, I called and they replaced it sent it to me without no balance on my card, the second one I just activated and when I went to use it, it was blocked I couldn't use is, I have made so many attempts to solve the issue never got any help, each phone call I make I get to be transferred to so many agents with no help at all, I wait on each call minim 40 minutes. It's easier to get to a governor than to one of the bank agents to help, the worst service i've ever had in my life. Every time I call I get my blood pressure to the sky cause of the way you treat your customers. Will never recommend boa to no one, I will also file a complaint to BBB. CC # [protected] which was never received the first time and when I called and replaced it has 0 balance CC# [protected] for the amount that is blocked and can't use