I bought a Samsung TV at the NE Calgary location on 13th April where I left it there to pick up next day 14th..when I arrived it was already wrapped up and strapped. Took it home then unboxed, saw it has an almost invisible broken line on the right hand corner screen..and screen has lines on it when plugged to power. Took it back in, without hesitation "Manager" a Nitin Joshi took an instant look then said I, the customer had squeezed it to damage it. Went ahead to say I, the customer "look stupid".