31 May, 2021 → by ClaimboUser211940
Customer Service /PRINTER 9025E
2
on May 31st 2021 @ around 6:30 we received a phone call from Hewelett Packard from a representative named " Vincent" . who in turn called regarding a new printer that was purchased 9025eE. from purchasing three days ago, we spoke to two prior representatives ( Tiana & Mandy). and attempting to correct the issue we gave all three techs access to our computer in which Tiana & Mandy asked us to put in our private information or ask if they we could provide a document etc.Vincent however when we went to retrieve our pin from a document in our computer, copied and pasted the pin from our document without premission.in attempting to send a document, as he had access to computer, we seen document's scanning, we figured it must be on his end because no folder's/ documents were given permission to enter into. We noticed it was my Private medical document that he had scanned and was about to send. when I told him he had no right. against Hippa& Privacy Laws. permission was only given printer.