Upon termination, was told that I would get a new prorated bill, which is much less than the full bill. However, there was no proration, just reminders to pay the full bill. I asked for written proof, but none provided. After every reminder, i called starhub & they said to wait for new prorated bill, i asked, but they couldn't give written proof. Now i get a lawyer letter. I also didn't receive prorated cellphone bill refund. Account is under my elderly ma's name, and she already paid for it as she just wants it settled. Her name: Tutin Soepodojono, [protected]@yahoo.com.sg, 377I, 9 Oct 1965