I used the bring your phone option, tried to activate my phone and called many times to customer service. I finally had to get service though xfinity cellular. I called to cancel and was told, l had service the whole time, yet I called them time and time again to see if they could help me with my device service. They refuse to adjust my bill even though they know I haven't been able to use their service. DON'T Do It, DON'T Fall For it, The company sucks.