I'm always doing deliveries on bww on Wilshire and Vermont . They are always unprofessional and rude when I just want to pick up an order . Today on sep 1 they seem to hire new staff but don't train them . Or maybe they just like wasting my time . I asked them about an order and they said it was being made . 35mim later the manager tells me they haven't even started the order because them don't have the items listed . I completely understand that . The problem is they said they've been having that order and if they knew prior to me asking . Why have me wait . I canceled the order and you rstaff I'm losing credibility . Long wait times and people are leaving . Corporate is losing money