27 Mar, 2021 → by ClaimboUser952406
Customer service and drivers
2
Dell Technologies has customer service representative who was not even slightly friendly or "supportive" He gave me attitude and hung up on me not even 3 minutes into the first call... because I didn't know where to find the number that he was looking for .. This wasn't just on one call either... Microsoft gave me a number to give Dell support.. (this is after I spent HOURS on the phone with them ((aka Microsoft(the decent customer that at least tried to help resolve issue) only to be told that Dell would have to be the one to assist me... so then tell me how after being hung up on the first time, I end up back on the same line with that same person for the 2nd call? I It occurred on: 2021-03-27 Put me in a panic attack. My heart is still pounding and it's hard to breathe I just got this stupid thing... guess I should of went through apple. I look forward to this response and action on this matter. As I was recommended, I would like to keep a complete record of my case, so please respond to my email address.