19 Aug, 2021 → by ClaimboUser398443
Curtains

1

In February we ordered 6 curtains for our nursery. We received 4 curtains in March and were informed the remaining 2 were on back order. I called and was told they were expected to ship prior to the expected ship date of 6/25 so we decided to wait. I was never told of the return policy if we decided not to wait. Seven months later we still don't have the other 2 curtains and the 4 we have are now useless. Upon calling Brylane Home back, was told they are having issues with their supplier. So why even market the curtains for sale? We are out a lot of money when the company willingly sold products they knew they didn't have in stock.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Brylane Home you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.