Arrived at Pickering ON store for curbside. Instead of the "im here" button in the email I did what the sign in the lot said. Call the number and give the info. last 6 digits of order, pickup code, spot number. The lady said great your order is on its way. Over 56 minutes I saw several cars come and go, waiting no more than a few minutes. I decided to hit the "im here" and filled that out, then called the number on the sign again asking what the delay is. I got the excuse of it's busy. I said that's an invalid excuse because it did not affect any of th eother dozen customers I saw. I asked for the boss. Went through the same thing, same excuse, she actually tried the excuse twice, as if my rebuttal didn't mean anything. She said I only anounced my arrival 3 minutes earlier. I explained thatI did th ephone thing on the sign as directed, and why did they drop that job? She thinks that when I eventually get my order, everything is OK. So I said I don't want the order anymore. Someone needs to be fired.