26 Feb, 2021 → by ClaimboUser153189
Cruise to Iceland 2021
*SOLVED
4
We had booked a cruise to Iceland for August 2020. We called a few days before Viking canceled and decided to rebook for this July 2021. Last week Viking canceled the cruise due to a business deal with China. Viking will not refund the $8000 they refer to as vouchers. Although it's true we can use them on a future cruise, they are not currently sailing to Iceland. We have sailed twice before with Viking so we are repeat customers. Apparently they are within their legal rights to cancel a cruise and not refund the money since we had rolled over last year's cruise which also did not sail. However, given both COVID and the fact that Viking canceled, it seems rather immoral. Apparently this is the way they do business. We are out the money because there are no other cruises we would take and we are elderly.