I had purchased the Cricut maker. It died in 1 1/2 yrs. Not used that much either. Was in contact with customer service, they don't return phone calls or emails, then comes covid, more excuses why they can't contact me. Now it's october and they tell me I'm out of warranty. That's not a surprise. 400.00 dollars for a machine that died in 1 1/2 yrs. So now it's June and my children buy me the maker 3. Another 400.00 down the drain. Surprise, it isn't working! I've been told the blade is to short. Cricut do the right thing! Send the correct fine point blade and some form of rebate, or I'm returning this piece of junk and getting a silhouette. I am not about to lose 800.00 on a product that is so bad, it's company won't do anything for it's customers.