The first time card info was given for treatment plan, there was a fraudulent charge on my account for Nordstrom within 3 hours. When they finally did come out and do service, they guy sprayed a little and left in like 10 minutes. Giving them a 2nd chance, and scheduling a second service, where they actually are expected to do some work, a second fraud charge for some body supplement company was made on my new card. Apparently there is a crook in one of Orkins call centers and I fault the company as a whole for not addressing it after I warned them about it the first time. They dont protect their customers info and their workmanship is shoddy. Such a disappointment after the commercials made them look so professional. User's recommendation: Definitely don’t use their call center and since they can’t address the issue just use a different company.