My contract to rent 34893**** was done in Florence Italy, and with a return of the vehicle to Rome, on 21 September. Under duress in Florence, I paid for the rental in full at that time and now I have to return to Canada on 27 August, to receive my second vaccination which is not available here. Also quarantine restrictions are becoming more strict due to a second outbreak of the disease in Canada. I will return the car to Rome, on 27 August and am asking that you give me a credit for the days not used. I have always been a good customer and appreciate your service, which you can see from my Gold Membership. I hope your excellent service will continue. sincerely, A. J. Baylis