Dear Team, Greetings. writing this email to get the update or written confirmation on my credit card closure status. I requested for full and final settlement of card by FAB Collection team and i receive the feedback with amount of 15, 000/- AED and i made full on 28th Feb 2021 as agreed date in the CDM machine. Since than Month March and April 2021, my statement still not settled and credit card still shows block status, I have been contacted call center and collection department (Dubai Mr. Pankaj) but I am not getting response from them nor they are addressing correctly on my concern and service not given as per the standard. I hope this account has been closed and I am going to get the closure email confirmation and clearance letter soon, this is on priority in need to present these closure confirmation to my organization concern team to balance or stable my financial, this delay will impact my financial planning schedule. Appreciate to arrange the clearance letter or an email confirmation on the card has been settled on no outstanding reelect under this card. Thanks & regards, Chetan Bangera E- Chetan.[protected]@gmail.com M- +[protected] / +[protected] (Alternate)