Your website never works to make payments - hit method and will NOT ever let me click on confirm. Your 1800 number is just a series of runaround and avoidance to the customer. I have been trying for 5 days to close my acct and pay balance, You are purposefully making it difficult for me to do so. 7.4 - 7.6 - 7. 7 - 5/9 7.10 7.13 7.14 Now you have me on hold for 30 minutes to ensure I DO NOT CLOSE this account. I WANT THIS CLOSED TODAY! BBB - Consumers Affair Washington have been contacted. Lisa McFarland [protected]