Prepaid for hotel booking Aug 2-Aug 6th for my employee traveling from Florida to Nashville and charged the room on my Discover card. Conf #R2675119707. Our employee arrived 1 day later Aug 3 - due to airline strikes. Hampton Inn was notified of the change in dates. After stay the hotel bill came to $500.00 incl tax and service fees. It has taken me several phone calls, and 1 1/2 hrs online to finally reach a customer service representive who then had to transfer me to another customer service rep, only to be told that there are cancellation fees...I am expecting a credit back on my Discover card in the amount of $435.