On Friday, May 14, 2021 I arrived at Walgreens for my daughter's second covid vaccine. The appointments were made over at the end of April. Since we had another medical appointment on the same day, we arrived about 20 minutes prior to our 9:50 AM appointment time. When we arrived there was a long line of people with young teenagers waiting to receive a vaccine (since the announcement was made the previous evening that 12-15 year olds are eligible for the vaccine). After walking to the pharmacy counter (two windows, one marked Covid-19), and only one person at the counter, I excused myself and told the (young) counter worker that I had a 9:50 appointment. I was told to "get in line." I told him the line was very long (I counted 44 people), and we had another medical appointment at 10:50, 30 miles away. His response, "We're open until 10 PM. Come back later." Seriously? Appointments were ignored and there was insufficient staff (only one person was administering shots, and she said she wasn't even scheduled to work that day). If I had a car reservation at an airport, I wouldn't expect to have to wait in line behind the walk-ups. But Walgreens thinks differently. Too bad for them. Since my daughter wanted to wait, I cancelled the subsequent doctor appointment (at a cost of $50). She received her vaccine at 11:40, over 2 hours after our arrival. With several options for prescriptions nearby, it will be a long time before I visit a Walgreens again.