Disgusting attitude from coulters Manager who in fact should not be in this position, not to mention Amanda at the customer desk. This manager does not have any communication skills, manners or attitude . He does not know the meaning of customer satisfaction and does not care about the place he works at and about the customers with his ruddness . We baught several furniture for over $12,000 including 2 sofas &1 love seat . One of the sofas had a small dirt (we didn't notice in the back board on arrival) on it and we asked either to clean it or return them or replace them . The manager completely refused to listen The sofas were only 10days old.he wanted to discount 20% of the price !. after a long argument with him , he charged us a $600 replacement fees which is 10%. Completely unsatisfied with coulters and will never go back again . Very rude manager.