6 Sep, 2021 → by ClaimboUser189556
Core charges on brake calliper returns.
1
Purchased a set of brake callipers for a 2015 ram 2500 truck. Was charged 141.67 each for a core charge. Was told to bring back the old callipers back to be refunded the money and that was it. This store is 3 hours from my house and a 45 minute detour off my regular route home. I work oilfield and I only get home once every couple months with the job I have. That being said I drove 45 mins out of my way to bring the callipers back only to be told I needed the box to send them back. No where on the receipt or any of the paper work is this mentioned nor was I told anything about bringing back the box . so now we m lugging two oily crappy callipers around with me and I'm going out almost 300 dollars because of a piece of cardboard. I bet a single Canadian tire store recieves a couple thousand boxes a week it shouldn't be too hard to box it up and send it back.