My safe got frozen only AFTER I deposited $2,000. They asked me for i.d. and receipts I had thrown them away after loading them because in there sites fine print they say get rid of the relaod it cards to prevent fraud. The stores aren't about to go through millions of recieots to find yours trust me I tried. It's been a couple years and I'm assuming they are going to tell me it's to late to get anything back. But yeah the Safe got me for a few thousand and NetSpend, Account Now got me for a couple thousand as well. These companies Advertised "CONVENIENCE"" YEAH RIGHT. They should be in jail. Now I'm going thru the same b.s. with MONEY PAK they got me for $1,000 like a week ago. If u have any action on refunds please let me know.