I order a supply of contact lenses routinely through my eye doctor. I have never had an issue and I have used Cooper Vision Brand for the last several years. Recently I opened a fresh pair of daily contacts and one appeared to be defective. It was like the top of the circle had been sliced off. I don't know what would have happened to my eye if I had inserted it. I am glad I noticed it. Contact lenses are supposed to be round for a reason. I filed a complaint to CooperVision on May 19 and my report was acknowledged. I was told the Consumer Care Department would follow up. They never did. I couldn't even find a Consumer Care Dept on their website.