I noticed that Consumer Direct advertises that they are member of the BBB. They are however, they have a rating of F.This company is a scam company out of Nevada. I spoke to the Nevada insurance board and they stated that consumer Direct has vacated there liscense. They also vacated their DBA. Consumer direct is a auto waranty company that doesnt pay. They have cost me over $5000.00 in repairs that the policy covers. I payed them in full and I will never see any of this money. They dont even answer the phone. I have been waiting for almost two weeks on my latest auto claim. I cant afford to fix my A.C. because it cost $1700.00. Today is the 30th day in a row that reached 100 degrees and I am hot!