26 Jan, 2014 → by ClaimboUser359247
Consumer Beware! This tow truck company will take advantage!

BEWARE! THIS COMPANY WILL TAKE ADVANTAGE OF YOU! My husband went out in a storm to get me dinner because I was sick and got stuck. I looked them up on the internet and their add promised a "20 minute" response time so I called them. All of the other adds listed prices between $50.00 and $65.00 for towing out of snow. When I asked if they had trucks available for our location, I was told they did and that someone would be right out. ONE HOUR and THIRTY MINUTES LATER - after numerous calls, the driver finally arrived. Despite the fact that their website says that they take credit cards, the driver insisted that he would only take cash and proceeded to follow my husband to an ATM. In addition, he never quoted my husband a price prior to pulling the car out of the snow. After it was out, the driver told him it would be $175.00! But after he followed my husband to the ATM, he told my husband he had made a "mistake" and that the charge would be $220.00! When I called the owner, he said our choice was to pay what he demanded or he would call the police and claim "theft of services". Lucky we are lawyers! We paid him more than was fair, but certainly not what was demanded and I will make it my mission to warn the public that this tow truck company is a SCAM artist!!! Do not use them! Stay away! Horrible service and extremely unprofessional taking advantage of people in distress!
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