I used Tidy a couple of years ago. Finally stopped because I had issues with the cleaning (poor work, not able to do general things in a reasonable time frame, breaking of minor things etc.) I even sent pictures of visibly horrible work. They issued a credit and I tried to use it now and give them another shot. Sadly, the credit expired. Still I gave it another shot. THEN the person canceled THE MORNING OF THE CLEANING after being scheduled for two weeks. So I rescheduled . AGain (totally inconvenient). This time the cleaning was good, but in a four hour cleaning, the cleaning person could not manage to clean a 1, 700 sq foot home? And NO CUSTOMER SERVICE TO SPEAK OF ! I've had it with their lack of customer service ! They suck. User's recommendation: be wary.