Musicians Friend




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Musicians Friend

Average Rating:

1.25 / 305 votes / 37 reviews
PO Box 7479, Westlake Village, California, 91359
United States

Phone number: (800) 449-9128
Web: http://musiciansfriend.com

Category: Music stores

Toll-Free Number:
(800) 449-9128
Customer Service:

International
(801) 501-8110
Private Reserve Guitars:
(866) 926-1923
Sales Office:
(866) 543-0750
Fax:
(801) 501-9552
Other Info

Other Info (opening hours):

6 a.m. – 8:00 p.m. PST, Monday – Friday
7 a.m. – 7:00 p.m. PST, Weekends

Company Address
Musician's Friend, Inc.
PO Box 7479
Westlake Village,
United States

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Complaints & Reviews — Musicians Friend

13 May, 2021

Denied bonus points

Purchased $1200 guitar, given 9,100 points. They claim they can not award these to me. Customer service not calling back, when they claimed they would, for 4 days. I had to call back. Got no where except rude supervisor. User’s recommendation: Do not buy from Musicians Friend!
ordered guitar on thursday paid for two day shipping, contacted ups tracking said it will be delivered on monday or maybe saturday have to wait around on saturday in case it is delivered, when you order 2 day shipping and pay for it they dont tell you saturday is not a business day , the way i... Read more➤
I dunno.. I need to preface this by saying I never went looking for Musicians Friend, I had written them off silently and was minding my own business, when they contacted ME… Muscians Friend has been teetering on lousy for me the last few years, after decades of using them, long before there was even an internet.... Read more➤
17 Sep, 2020

Ruined bday

So I was excited to see you guys had something in stock that most didnt. Ordered it this morning overnight for a birthday on Saturday. Just to wake up and see that the order was canceled, when I asked why they said the billing information didnt match the bank, which has never happened in 10 years and... Read more➤
As others have said, I wish I would have read some of these reviews before ordering. I am now going to share my experience far and wide in hopes that others use caution when dealing with this company. I will take some blame here for getting excited and maybe not taking enough precautions. So, two years ago... Read more➤

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