7 Aug, 2021 → by ClaimboUser818257
Concert Tickets to seeBruno Mars at MGM National Harbor

1

I purchased tickets for Bruno Mars at MGM National Harbor for Friday August 6. I was told I would get an email of where and when to pick up my tickets. On Wednesday August 5 I got an email from SecureBoxOffice that the concert had been cancelled due to COVID restrictions and I would get a refund. I called MGM on the Friday August 6 just to check and to my disgust found out that the concert was being held as scheduled. This event was to be part of my wife and I's 50th wedding anniversary celebration and we are quite upset. We feel that we were lied to and misled. Although the purchase price has already been refunded, amazingly fast, I am seeking answers as to why we were told the concert was cancelled, and do you think that this a good way to run a business. I will be contacting the BBB, and will complain to anyone that will listen. I went on line this morning to MGM concert site and SecureBoxOffice is selling tickets for tonight's show, amazing.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Secure Box Office you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.