I have never in my life dealt with such an ignorant company! They advertise that refunds are simple and easy. But they don't advertise that they're only simple and easy on certain products! I probably have 20 emails to and from these foreign scammers! Asking for a refund that's less than $30. How can companies be so disrespectful to their customers? Why can't they simply credit my visa and be done with it? They continue to be argumentative in their emails that the product I returned doesn't qualify for a refund!!! I'm going to the attorney general's office and the bbb. They have messed with the wrong woman! Please help me get my refund of less than $25.00! Geesh!!!