Complaint with delivery — Mattress Firm

/ 39 reviews

10 Aug, 2021 → by ClaimboUser455831

Complaint with delivery

THE DELIVERY GUY WAS RUDE AND THE BED FELL WHILE I WAS SITTING ON IT! MY BACK AND LEGS ARE INJURED! THEY LEFT OFF 2 PIECES ON THE FRAME(WHICH I HAVE IN MY POSSESSION). SOMEONE ELSE CAME TWO DAYS LATER AND REPLACED THE FRAME AND BOX SPRING BUT LEFT THE PLASTIC ON IT! I AM BEYOND UPSET, ANGRY, AND DISAPPOINTED ABOUT MY DELIVERY EXPERIENCE. PHOTOS

Mattresses & Sleeping Accessories

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Mattress Firm - Other Reviews

》 The most horrible customer service online or on phone never have experience such unorganized customer service

》 Poor service, excessive charges

》 I received an used mattress from you, worst than the one I had.

》 Resolved: Your screw up lying salesman

》 No mattress and so far, no refund

》 About a rejected mattress that was sold to me

》 Shady return policy

》 Not happy with the motion frame

》 Cheaply made and horrible warranty

》 (917)709-****

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