Good morning, sir/madam i want to bring to your attention that today at your mazyed mall branch where i am a member, there was a problem because of a lady using the cross trainer machine force ably even though it was my turn to use it, i had entered the gym before this indian lady this morning by 6.00 am and i was heading towards the cross trainer, but she hurringly came to the machine and said i am going to work here now so i told her since i am here first i will be working here, but she force fully put her stuff down and put her mobile in the machine and started doing workout, ( see the camera ), even she did not bother to check in the ladies area whether the cross trainer was empty or no, when i went to the reception and complained to roberto he did not even bother to listen, it is really so bad for us guys who has the first right on these machines in the mens area but because of these ladies we have to wait, i dont mind if the ladies are using the machines or they need more breathing space so they work outside, but since morning and evening are the peak times the priorities should be given to men in mens area and ladies should be told to use the machines in the ladies room, seeing the situation even other guys where talking to me today saying that even they miss their workout because of these ladies who block the machines by working out in the mens area, now today i have raised this issue tomorrow some other guys will raise this issue when more and more ladies come and use the machines meant for men outside, i even wanted to raise a complain on the receptionist roberto ( the nigerian guy ), he has too much attitude problem, last time in winter he was keeping the ac very high even when it was cold outside, when i asked him to switch of the ac he said that other members are complaining that it is hot inside the gym but when i checked with the other members they told me that he was telling them same to everyone, when i was trying to talk to him he does not bother to answer back, he does if he has not listened any thing which is very annoying, always sloppy shoulders, saying i dont know for every question asked, not polite, from past 3 to 4 months now the skill mill is not working, 1 machine creates too much sound, another one suddenly stops in the middle after 2 minutes or so, i placed a complaint yesterday with roberto and he said so what if the sound comes every one is using it so you also use it i hope you guys will come up with the solution for this issue of the ladies using the main machines ( tread mill, skill mill, cross trainer and the step machine ) in the main area at the peak time, and give priority to men in mens area