Have rado watch old model and I was looking to know the model number which I Have. I contacted rivoli group in uae to show my watch to any branch just to give me the model number. I realy surprised and shocked from the services in your branch in ajman city center. Staff was rough and insolent the asked my many questions and finaly refused to help my and even to see my watch. When I saw the customer services given by That staff I really will sell my watch and looking to other company can give me me expection and respect. Hope if you can contact me in e mail [protected]@mail.com for more information.