Update by user Jun 16, 2020 I how a business can be so irresponsible have called numerous times to Globe. They say they cannot assist but will transfer me to an extension that can. No one answers and one is unable to leave even a message. The same attitude with emails. No answer to any of my emails. I recently sent a registered letter to their legal department. So far no response. I do not know the status of any of the three accounts I have. I do not know how this company can be so irresponsible. Help please. Original review posted by user May 17, 2020 Several weeks ago, this company agreed to a sum to forfeit my policy. I agreed and signed paper. They then proceeded to forfeit my granddaughter's policy. I tried to contact through this foru Their answer was"it" was fixed. What was fixed. Is granddaughter's policy back in effect? What happened about my policy? I need the money to survive now. I need answers. I have been with this company for over 30 years. I deserve better business communication and not the hang ups and lack of professional answers I have been given. I need help. User's recommendation: Do not deal with this company. They lie and you cannot contact them to solve an issue.