In February I booked a trip with Travel by Jen to Cancun For June 2019. We would be leaving from JFK airport and a direct flight to Cancun. (40/961) Interjet leaving JFK at 6:55. Arrive Cancun Jun 24 10:05am. Depart Cancun Jun 27 6:20pm arrive New York at 11:00pm. I got an email late Friday night informing me that this flight is cancelled and the new Itinerary is with a layover in Mexico City and we would have to depart JFK at midnite 12:30am reservation: ECLFRQ. This is unacceptable to us since we have young children. I called Interjet at 1866.285.8307 and after speaking to several people, they would tell me to press option 5. When I would call back and press option 5, the phone would automatically disconnect. They told me that no one must be there and to keep trying. I tried all day Monday using my work hours and I have tried this morning as well to get the same thing. I would like a refund for the entire thing. I have had enough. I need someone to respond to me by calling me at (860) 986.2752.