Karey Distributors is a bad company. They sell vacuums. The also go under the name rainbow vacuums. They sold me a faulty product and refused to take it back. The guy I spoke with, the owner screamed at me stated he was going to stick me with the broken vacuum. He was abusive, rude and unprofessional. fought it through my CC they have not been too helpful either. I have been asking just for a full refund and they will not give it to me, the kicker is they took my old vacuum as part of a trade in. Fighting with them still. This started in April. Now with Attorney General and BBB.