I went to fantastic sams in jeffersonville Indiana a week ago last Saturday. I wanted the color stripped out of my hair and my hair taken back to a medium brown. After stripping and coloring my hair, my hair looked reddish blonde. And the grey was not covered at all. The stylish then put a different permanent hair color on my roots and put a semi permanent hair color on the rest of my hair. I have only washed my hair once since then. And my hair is back to looking like it is a reddish blonde color. I paid $120 for a semi permanent hair color that didn't last 2 weeks. I sat in that fantastic sams for 5 1/2 hours just to get robbed for my money. The first picture is what my hair looks like now. The second is how my hair looked like after the first color she put in. I will be making a complaint on the BBB.