Complete *** Saying we owe over $1,400 for NOTHING!? I have tried to contact them and get ahold of them so I can work this issue out but NOBODY will answer the phone or email/call me back! We even left a voicemail to the president of the company. They are claiming the carpet was only a year old and we left two scratches which I will pay for (paper says $50 per spot) so why are they trying to change us $800 for carpet replacement!? I know DAMN WELL that carpet was not brand new when we moved in because it was dirty and there were clumps of RED hair and i am a blonde that JUST MOVED IN. I also dont get the cleaning fee because the place was so old and outdated and dirty we couldnt clean anything more than what we did because it was so OLD. User's recommendation: DO NOT RENT FROM THEM.