There is a big issue with HLN tv network *channel 204, ( a channel owed by Warner Brothers a subsidiary of AT&T Inc.) as to the way they broadcast and display closed captioning on their video /show programs. The cc is poorly displayed and not synchronized with the dialog going on (they CC is broadcast is late in displaying the dialog). Also the CC is displayed from the top of the screen downward (descending) in a fast manner. This is a poor quality to show the closed captioning and very difficult to follow. I don't believe that the format displayed by HLN for the closed captioning doesn't meet the rules established by the FCC. I tried to call HLN but they only answer with a voicemail asking for the extension the call is to be directed to and won't take messages. I then called I called DIRECTV on 06/09/21 and placed an open problem ticket, and was told that the issued was being escalated and someone will contact me shortly. To this date no one has contact me. Note that have I been a customer of DIRECTV for more than 15 years and very much would appreciate that this issue be addressed and resolved as soon as possible. Hector Fernandez 11005 SW 139th CT Miami, FL 33186 h: [protected] c: [protected] account# [protected]