Because of a letter that was sent to me and never received I could not provide the answer to the question, they wanted to know if my wife's employment had changed, because they did not get an answer back they closed my account (Venture 1), yes it was in good standing, always paid on time, maintained 4-8 % credit used/available, never anything negative on account, c.s. said that at their level they could do nothing to help me, told me to write to corporate office, who to write to ?